START
Have you been in hospital?
NO
MAKE AN
APPOINTMENT

Make an appointment with your doctor or other healthcare professional you are currently seeing for a free ACAT assessment.
AFTER THE
APPOINTMENT

You will receive the outcome of your assessment in writing from the Department of Health. This letter will inform you of what services you may be eligible for*.
YES
ASK YOUR
PROVIDER

Your social worker or doctor can provide you with an ACAT assessment.
CONTACT KOPWA
Contact us for more information about home care or to book a tour of our facility.
END
We’ll further assist with any enquiries you may have, ensuring the application process is as straight forward as possible.

*If you are unsatisfied with the outcome and the reasons, the letter will also outline the steps to review the assessors’ decision.

ADVICE
Do you need help with financial information and assistance?
Please contact Centrelink and complete the Permanent Residential Aged Care Request for a Combined Assets and Income Assessment form.

Client thoughts on KOPWA

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  • I am proud to call Archbold House my home for there is good care staff to support me. The nurses understand my health needs and care to listen to me. I value my freedom and know I can leave the facility whenever I like, venturing to Chatswood or Roseville shops for a coffee. With Monique’s (Art therapist) help, I discovered that I am good at painting, and enjoy the weekly activity.
    Gerald Bayliss
  • In reference to our telephone conversation regarding my uncle, I take this opportunity to thank you and your team for the high standard of (home) care provided to him. I especially thank you (Nicky) and also Liz for always being available to speak with myself at regular and ongoing intervals and as needed. We appreciate your professionalism, support and understanding.
    David
ADVICE
The five steps to entry in to an Aged Care Home
This document issued by myagedcare provides more details around the process in coming to live in KOPWA’s Archbold House.